Direct Communication
For immediate booking assistance, technical AR troubleshooting, or logistical queries regarding our Warsaw quest rooms. Our desk monitors digital channels during all operational hours.
Email Terminal
info@bluefieldmark.onlineVoice Line
+48 22 128 91 88Standard Response Window: < 24 Hours
Secure Message
Arrival Protocol
Expectations & Operational AccessActive Windows
Gamemasters are present on-site strictly for scheduled sessions. We recommend checking availability 24 hours in advance.
Check-In Routine
- 15 MIN: Arrive at Nowy Świat 12 prior to your reserved slot for briefing.
- TECH: QR-key sync and AR hardware distribution occurs in the lobby.
- PREP: For City Quests, ensure footwear is suitable for Warsaw cobblestones.
B2B & Large Groups
Events with > 8 participants require specialized coordination. We provide custom AR route planning and simultaneous multi-room physical escape sessions.
- Minimum 14-day lead time for custom routes.
- In-house catering coordination for quest debriefs.
- English/Polish bilingual Gamemasters available.
Weather Guard
City Games can be swapped for Indoor Rooms in case of hazardous weather.
AR Calibration
High-fidelity tablets provided. No external software installation required.
Age Protocol
Physical rooms 12+ / AR City Game routes 8+ (accompanied by adult).
Gift Access
Digital vouchers available instantly via our terminal for all experiences.
Capture Your Reality.
Warsaw, Poland // Bluefield Mark © 2026